KortanaFX Terms of Use
This document outlines the Terms of Use for KortanaFX services. By accessing or using our platform, you agree to comply with these terms. Please read this agreement carefully as it governs your use of our trading services.
Account Registration and Eligibility
- Age Requirement:
- Users must be at least 18 years old to register
- KortanaFX reserves the right to request age verification
- Legal Compliance:
- Users must comply with local laws regarding online trading
- KortanaFX is not responsible for users’ legal eligibility
- Account Information:
- Provide accurate and current personal information
- Update account details promptly if changes occur
- Account Security:
- Users are responsible for maintaining account confidentiality
- Report any unauthorized access immediately
Trading Rules and Conditions
- Challenge Phase:
- 8% profit target
- 5% maximum daily loss
- 10% maximum overall loss
- No time limit for completion
- Funded Account:
- No specific profit target
- 5% maximum daily loss maintained
- 10% maximum overall loss maintained
- Profit split up to 100% based on performance
- Scaling Plan:
- 25% account growth every three months
- 12% profit required within 90 days for scaling
- Maximum account size: $3,000,000
- Prohibited Trading Practices:
- No arbitrage trading
- No expert advisors designed to exploit latency
- No form of market manipulation
Deposits and Withdrawals
- Minimum Deposit:
- Varies based on chosen account size
- Refer to current pricing on the website
- Withdrawal Process:
- Request through the user dashboard
- Subject to compliance review
- Processed within 72 business hours of approval
- Withdrawal Limitations:
- Maximum 7% of account balance per withdrawal
- Withdrawal cycle based on account performance
- Payment Methods:
- All transactions in USDT (Tether)
- ERC20 network used for transfers
Risk Disclosure
- Market Risks:
- Trading involves substantial risk of loss
- Past performance does not guarantee future results
- Technical Risks:
- Users assume risks associated with electronic trading
- KortanaFX not liable for system or connection failures
- Leverage Risks:
- High leverage can lead to significant losses
- Users should understand leverage before trading
Intellectual Property
- Platform Ownership:
- KortanaFX retains all rights to the trading platform
- Users granted limited, non-exclusive license to use
- Content Usage:
- Users may not reproduce or distribute platform content
- Personal, non-commercial use only permitted
Privacy and Data Protection
- Data Collection:
- KortanaFX collects user data for account management
- Refer to Privacy Policy for detailed information
- Data Security:
- Reasonable measures taken to protect user data
- Users responsible for their account security
- Third-Party Sharing:
- Data may be shared for regulatory compliance
- No selling of personal data to third parties
Termination of Service
- User-Initiated Termination:
- Users may close accounts at any time
- Subject to final account reconciliation
- KortanaFX-Initiated Termination:
- Right to suspend or terminate accounts for violations
- No refunds for terminated accounts due to user violations
Amendments to Terms
- Update Notification:
- Users notified of significant changes via email
- Continued use constitutes acceptance of new terms
- Review Responsibility:
- Users should regularly review Terms of Use
- Latest version always available on the website
Limitation of Liability
- Service Provision:
- KortanaFX provides services “as is” without warranties
- Not liable for trading losses or missed opportunities
- Indirect Damages:
- Not responsible for indirect, consequential damages
- User assumes all risks associated with trading
Governing Law and Jurisdiction
- Applicable Law:
- Terms governed by laws of [Jurisdiction]
- Users agree to submit to exclusive jurisdiction of [Courts]
- Dispute Resolution:
- Attempts to resolve disputes amicably
- Arbitration may be used if initial resolution fails
Communication and Notices
- Official Communications:
- Email is the primary method of communication
- Users responsible for maintaining current email address
- Support Channels:
- Live chat available 9 am to 6 pm EST
- Email support for after-hours inquiries
Affiliate Program Terms
- Commission Structure:
- Based on referred traders’ activity
- Paid monthly, subject to minimum payout threshold
- Promotional Guidelines:
- Affiliates must adhere to provided marketing materials
- No misleading or false advertising permitted
Educational Resources
- Webinars and Tutorials:
- Provided for informational purposes only
- Not financial advice or trading recommendations
- Market Analysis:
- General market commentary provided
- Users should not rely solely on this information for trading decisions
Account Inactivity
- Inactivity Definition:
- Accounts with no login or trading activity for 90 days
- Subject to inactivity fees after this period
- Reactivation Process:
- Login and perform a trading action
- Contact support if issues arise during reactivation
Force Majeure
- Event Definition:
- Circumstances beyond KortanaFX’s reasonable control
- Includes natural disasters, war, government actions
- Obligations During Force Majeure:
- KortanaFX may suspend or modify services
- Not liable for failures to perform due to force majeure
Severability
- Clause Independence:
- If any provision is deemed invalid, others remain in effect
- Invalid provisions to be replaced with valid ones of similar intent
Entire Agreement
- Comprehensive Terms:
- These Terms of Use constitute the entire agreement
- Supersede all prior agreements and understandings
User Reviews
- “KortanaFX’s Terms of Use are clear and comprehensive. I appreciate the transparency regarding trading conditions and risk disclosure.” – John D.
- “The scaling plan terms are well-defined. It’s motivating to have clear goals for account growth.” – Sarah M.
- “I found the section on prohibited trading practices particularly helpful. It sets clear boundaries for fair trading.” – Michael R.
Common Issues and Solutions
- Issue: Difficulty understanding leverage risks
Solution: KortanaFX provides educational resources on leverage. Access our video tutorials and webinars for detailed explanations. Additionally, start with a demo account to practice risk management strategies before trading with real funds. - Issue: Concerns about account inactivity fees
Solution: To avoid inactivity fees, log into your account at least once every 90 days and perform a trading action. Set calendar reminders to ensure regular account activity. If you plan extended breaks from trading, contact support to discuss options for maintaining your account status. - Issue: Questions about the dispute resolution process
Solution: For any disputes, first contact our customer support team via email or live chat. Provide detailed information about your concern. If the issue remains unresolved, we have a structured escalation process. In rare cases where amicable resolution is not possible, the arbitration clause in our Terms of Use provides a fair mechanism for resolution.
Preguntas Frecuentes
We review our Terms of Use regularly and update them as needed to reflect changes in our services or regulatory requirements. For significant changes, we’ll notify you via the email address associated with your account. It’s important to keep your contact information current. We also recommend checking the Terms of Use page periodically, as continued use of our services after changes constitutes acceptance of the new terms.
Yes, you can use multiple trading strategies as long as they comply with our prohibited practices clause. This means no arbitrage, latency exploitation, or market manipulation. We encourage diverse trading approaches but emphasize the importance of adhering to fair trading practices. If you’re unsure about a specific strategy, contact our support team for clarification before implementation.
In the unlikely event that KortanaFX ceases operations, we have measures in place to protect client funds. These include keeping client funds segregated from operational funds and working with regulatory bodies to ensure proper distribution of funds. We would provide detailed instructions through official communication channels on how to withdraw your funds. It’s important to keep your account information and contact details up to date to ensure you receive critical communications in such scenarios.